Privacy Policy

1. What personal data we collect

We only collect and process personal data that is necessary for specific purposes. This may include:

• Name, email address, and phone number (e.g. via contact forms or direct communication)

• Company name and job title

• IP address, browser type, and general site usage (via cookies or analytics tools)

• Any other information you voluntarily provide

We do not collect sensitive personal data unless explicitly required and permitted under Danish law and the GDPR.

2. Purpose and legal basis for processing

We collect and process personal data for the following purposes:

• To respond to your inquiries

• To deliver our services and manage client relationships

• To improve our website and service offerings

• To comply with legal obligations (e.g., invoicing and record keeping)

The legal basis is typically your consent, our legitimate interest in conducting business, or our obligation to comply with legal requirements (GDPR art. 6.1 a, b, c, or f).

3. Sharing of data

We do not sell your personal data. We may share data with trusted service providers (e.g., IT subcontractors, hosting providers) strictly for the purpose of delivering our services. All partners are bound by data processing agreements and GDPR compliance.

4. Data retention

We only retain personal data for as long as necessary to fulfill the purposes stated above or to comply with legal obligations. Typically, we retain contact details for up to 5 years after the end of a client relationship, unless required otherwise.

5. Your rights under the GDPR

As an individual, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing

• Withdraw consent at any time

• File a complaint with Datatilsynet (the Danish Data Protection Authority)

You can contact us anytime to exercise these rights at ha@ignite-it.dk.

6. Cookies

Our website may use cookies or similar technologies for functionality and analytics. You will be asked for consent when required, and you can manage or revoke it via your browser settings.

7. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. This includes secure hosting, access control, and regular monitoring.

8. Changes to this policy

This Privacy Policy may be updated as needed to reflect changes in legal requirements or how we process personal data. The latest version will always be available on our website.